Please read this Policy carefully prior to accessing our Platform and using the Services. By accessing and using the Platform, providing your Personal Information (defined below), or by otherwise signaling your agreement when the option is presented to you, you consent to the collection, use, disclosure, sharing and storing of information described in this Policy, Terms of Service and any other rules, policies or guidelines published on the Platform as applicable to you (collectively referred to as the “Platform Terms”), and papeleducare disclaims all the liabilities arising therefrom. If you have inadvertently submitted any Personal Information to papeleducare prior to reading this Policy statements set out herein, or you do not agree with the way your Personal Information is collected, stored, or used, then you may access, modify and/or delete your Personal Information in accordance with this Policy.

If any information you have provided or uploaded on the Platform violates the Platform Terms, Papeleducare may be required to delete such information upon informing you of the same and revoke your access to the Platform if required. If you have any questions about this Policy, please contact us [email protected].

B. Controllers

Papeleducare is the controller of Personal Information that it collects and processes in connection with the use of the Platform and the provision of the Services on the Platform. The kind of Personal Information we collect in connection with such use is detailed below.

C. Personal Information

“Personal Information” shall mean the information which identifies a User i.e., first and last name, identification number, email address, age, gender, location, photograph and/or phone number provided at the time of registration or any time thereafter on the Platform.

We request you to not provide Papeleducare with any Personal Information unless specifically requested by us. In the event you share with Papeleducare any Personal Information without us having specifically requested for the same, then we bear no liability in respect of such Personal Information provided by you.

D. Information We Collect

We only collect information about you if we have a reason to do so — for example, to provide our Services on the Platform, to communicate with you, or to make our Services better.

We collect this information from the following sources:

Information we collect from You:

  1. Basic account information: In order to access certain features of the Platform, you will need to create an account and register with us. We ask for basic information which may include your name, an email address, state of residence, and password, along with a username and phone/mobile number.
  2. Information you choose to provide: When you complete your profile within the Platform, you may choose to provide your profile photo, name of your current educational institution and current grade. We explicitly ask for your device camera permission if and when you want to update your profile picture. This is not mandatory. This information is not visible to anyone on or off the Platform.
  3. Information when you communicate with us: When you write to us with a question or to ask for help, we will keep that correspondence, and the email address, for future reference; this may also include any phone/ mobile numbers if you have provided us the same as part of your communication either in writing (emails included), over a phone call or otherwise. When you browse pages on our Platform, we will track that for statistical purposes which may be to improve the Platform and the Services. You may also provide us your Personal Information or other information when you respond to surveys, enter any form of contests, tests, events, competitions, webinars, etc., hosted by Papeleducare, either on the Platform or otherwise, or when you otherwise communicate with us via form, e-form, email, phone, or otherwise, we store a copy of our communications (including any call recordings or emails, if any, as permitted by applicable law). When you use our paid doubt solving feature, we explicitly ask for your device camera permission so that you can share any associated image with us.
  4. Information related to location: You may also choose to provide location related information, including but not limited to access to GPS, which will enable us, with your consent, to offer customized offerings for specific services where location data is relevant and/or applicable such as informing you whether services on the Platform that you have expressed interest in may be availed of at or near your location.